True.Vet Terms & Conditions
Introduction
Welcome to True.Vet. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you may not use our services.
Services Provided
True.Vet is a veterinary hospital network that provides medical care to animals. Our services include, but are not limited to, medical consultations, treatments, surgeries, and wellness programs for pets.
Data Collection and Usage
1. Personal Information: We collect personal information such as your name, contact details, and pet information when you register with us or use our services. This information is used to provide and improve our services, manage appointments, and communicate with you.
2. Usage Data: We collect data on how you interact with our website, including your IP address, browser type, and pages visited. This helps us enhance your experience and improve our website’s functionality.
3. Cookies: We use cookies to track your preferences and activities on our website. You can manage your cookie preferences through your browser settings.
4. Practice Management Software: True.Vet uses practice management software that incorporates artificial intelligence (AI) for appointment scheduling and workflow management. This software helps us efficiently manage our operations and provide timely care for your pets.
Data Protection
We are committed to protecting your data. We implement appropriate security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We may use third-party services to process payments, manage data, and enhance our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact us at hello@true.vet.
Limitation of Liability
True.Vet will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or the inability to use our services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
Changes to Terms
We may update these terms and conditions from time to time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after the changes take effect constitutes your acceptance of the new terms.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at hello@true.vet.
Effective Date
These terms and conditions are effective as of June 1st, 2025.
Thank you for choosing True.Vet. We look forward to providing excellent care for your pets.
Acknowledgment
By using our website and services, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.